Introduction
The Cabinet Company respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website and tells you about your privacy rights.
Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data: Name, username or similar identifier
- Contact Data: Email address, telephone number, mailing address
- Technical Data: IP address, browser type, operating system, and usage data when you visit our site
- Marketing Data: Preferences in receiving marketing communications from us
How We Use Your Information
We use your information to:
- Provide our services and process your design and quote requests
- Communicate with you about your project
- Send you updates, promotions, or newsletter content (with your consent)
- Improve our website's functionality and user experience
Data Sharing
Your personal data may be shared with third-party service providers who perform services for us, including scheduling software, email platforms, and analytics providers. We require all third parties to respect the security of your personal data and treat it in accordance with the law.
We do not sell your personal data to any third party.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees, agents, contractors, and other third parties who have a legitimate business need to know it.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
Policy Updates
Any changes we make to our privacy policy in the future will be posted on this page. We may also notify you by email in the event of material changes.
SMS and Text Message Communication
When you provide your phone number to The Cabinet Company and consent to receive text messages, we collect and store your phone number for the purpose of communicating with you about your project. We may send you appointment reminders, schedule changes, design updates, quote and invoice notifications, order status updates, delivery and installation notifications, billing reminders, and responses to your inquiries via SMS. Message frequency varies based on your service activity.
You may consent to receive text messages by submitting a form on thecabinetco.co, by texting our number directly, or by verbally agreeing during a recorded phone call with our staff. Verbal consent given during a recorded call is treated as your authorization to receive service-related text messages, with the call recording retained as the record of that consent.
We do not sell, rent, or share your phone number with third parties for marketing purposes. Your phone number and message history are stored securely and accessible only to The Cabinet Company staff and our communications provider (Twilio).
You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance, or contact us at sales@thecabinetco.co or 609-807-8928. Message and data rates may apply.
Voice Call Recording
When you call The Cabinet Company or we call you, the conversation is recorded for quality assurance, training, dispute resolution, and to capture verbal consent you give us during the call (for example, agreeing to receive text messages from us about your project). At the start of calls you will hear an audible disclosure: “This call may be recorded.” If you do not wish to be recorded, please tell our representative and we will end the call or continue without recording.
Recordings are stored securely and accessible only to The Cabinet Company staff and our communications provider. We do not sell, rent, or share recordings with third parties. Recordings are retained as long as needed to support your project, defend our records, and comply with applicable legal obligations. Recordings tied to a documented consent (for example, a verbal opt-in to SMS) are retained as evidence of that consent for as long as the consent is in effect.
To request access to or deletion of recordings of your calls, contact us at sales@thecabinetco.co or 609-807-8928.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
The Cabinet Company
Phone: 609-807-8928
Email: sales@thecabinetco.co
Previous versions: January 1, 2024 – May 18, 2026